Adults only (18+)

The Vapourium does not condone underage vaping. Click Enter only if you are at least 18 years of age.

or Exit
Vapourium
  • Home
  • Vape Products
    • New Arrivals
    • Vapourium Stratus Pod
    • Vape Pod Kits
    • Replacement Pods
    • Starter Kits
    • Advanced Kits
    • Tanks
    • RDAs, RTAs & RDTAs
    • Regulated Mods
    • Mechanical Mods
    • Batteries & Chargers
    • Cotton, Wire & Tools
    • Coils
    • Accessories
    • Replacement Glass
    • Drip Tips
    • Merch
  • Clearance
  • E-Liquids
    • Chill Range
    • Ode Nicotine Salts
    • Vapourium Max VG Range
    • Nimbus Nicotine Salts
    • Vapourium 60VG/40PG Range
    • Cloud Therapy
    • Aotearoa E-Juice
    • Imported Eliquids
    • AUSTRALIA ONLY ( Flavourless Nicotine Concentrate )
  • Customer Care
    • About Us
    • Returns and Refunds
    • Online Orders
    • Informational Material
    • Wholesale
  • Blogs
    • Vaping 101
    • Your Story
  • Reviews
  • Contact
    • Vapourium Dunedin
    • Vapourium South Dunedin
    • Vapourium Christchurch
    • Vapourium Timaru
    • Vapourium Nelson
    • Vapourium Browns Bay
  • Check out
  • Register
  • Login
Cart 0 items $0.00
Menu
×
  • Home
  • Vape Products
    • New Arrivals
    • Vapourium Stratus Pod
    • Vape Pod Kits
    • Replacement Pods
    • Starter Kits
    • Advanced Kits
    • Tanks
    • RDAs, RTAs & RDTAs
    • Regulated Mods
    • Mechanical Mods
    • Batteries & Chargers
    • Cotton, Wire & Tools
    • Coils
    • Accessories
    • Replacement Glass
    • Drip Tips
    • Merch
  • Clearance
  • E-Liquids
    • Chill Range
    • Ode Nicotine Salts
    • Vapourium Max VG Range
    • Nimbus Nicotine Salts
    • Vapourium 60VG/40PG Range
    • Cloud Therapy
    • Aotearoa E-Juice
    • Imported Eliquids
    • AUSTRALIA ONLY ( Flavourless Nicotine Concentrate )
  • Customer Care
    • About Us
    • Returns and Refunds
    • Online Orders
    • Informational Material
    • Wholesale
  • Blogs
    • Vaping 101
    • Your Story
  • Reviews
  • Contact
    • Vapourium Dunedin
    • Vapourium South Dunedin
    • Vapourium Christchurch
    • Vapourium Timaru
    • Vapourium Nelson
    • Vapourium Browns Bay
Call Us: +64 3 974 8136
Follow Us:
  1. Home
  2. Returns and Refunds

Returns and Refunds

Returns Policy

August 28, 2019 Vapourium Store0 comments
Vapourium will happily assist customers who wish to exchange faulty good purchased in-store or online within 3 months of their purchase...

Retail Returns Process

August 28, 2019 Vapourium Store0 comments
If you have made a purchase in-store and you believe it is faulty, the fastest option for you is to go back to the retail branch to process your return.

Online Refunds and Exchanges

August 28, 2019 Vapourium Store0 comments

Can I exchange an item? We can offer an exchange on faulty items of equal or lesser value, but if you would like to exchange for...

International Returns Process

August 28, 2019 Vapourium Store0 comments
If you are based internationally and have purchased online, the returns process is simple:

New Zealand Online Returns Process

August 28, 2019 Vapourium Store0 comments
If you are based in New Zealand and have purchased online, the returns process is simple.

Recent Articles

  • Returns Policy August 28, 2019
  • Retail Returns Process August 28, 2019
  • Online Refunds and Exchanges August 28, 2019
  • International Returns Process August 28, 2019
  • New Zealand Online Returns Process August 28, 2019

Articles Tags

  • customer
  • customer service
  • exchange
  • faulty item
  • online orders
  • refund
  • retail
  • return
  • returns
  • returns policy

  1. Home
  2. Returns and Refunds
Invalid password
Enter
Vapourium
Dunedin, Christchurch, Timaru, Browns Bay & Nelson
+64 3 974 8136
customerservice@vapourium.nz

Popular tags

New Tank Mod RDA RDTa Battery Coil Accessory Merch

Follow Us

  • Facebook
  • Twitter
  • Instagram
  • Search
  • About Us
  • Reviews
  • FAQs
  • Terms of Use
  • Wholesale
  • Shipping
  • Returns
© 2019 Vapourium - All rights reserved
Thank you for your subscription