Free Shipping on orders over $50

SHIPPING

All NZ orders over $50 get FREE shipping NZ wide, conditions may apply.

 

Can I combine shipping with my order from eliquids.nz?

Yes! To do this please choose pick up in store on the delivery option for your eliquids.nz order and add a note saying please combine with order from vapourium.nz. (you will need to use the same email for each site)

What is your estimated delivery time?

We use Courier Post with an overnight delivery target for main centers, and 2-3 business days for rural areas.

When do I have to place my order by for next day delivery?

We ship on confirmation of payment and when all goods are in stock, usually same day if completed and paid for by 1pm.

Why didn't I didn't get a tracking number with my confirmation of purchase?

Tracking numbers are automatically generated once your order has been packed, you will receive an email when this happens. The tracking number won't be 'live' and functioning until the courier picks up your package from our store.

Do I have to have signature required on my order?

All products are sent with signature required -  A signature must be obtained by the driver - please ensure someone is available to receive the package.

You can change to a non-signature required option by explicitly stating so with your order. Should you choose this option Vapourium cannot be held responsible for non-delivered items. You will have to resolve any issues yourself directly with the Courier company involved. 

Legal

We reserve the right to alter shipping methods requested if required (ie: mistakes, wrong method selected, or above certain values will have to be Signature Required). Public holidays and other seasonal demands may alter delivery times - tracking information is available for all shipments, simply request tracking information by email to store@vapourium.nz, include your WEB order number and name used to order.

The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.