What You Need to Know Before Buying Vape Products Online in NZ

What You Need to Know Before Buying Vape Products Online in NZ

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We Kiwis love online shopping. In fact, more than 2.17 million people, or more than half of our population, shopped online in 2020-2021. Approximately 305,000 of those shoppers had never shopped online before. 

Many people prefer to shop in-store for vape products, but there might come a time when you decide that online shopping is worth a try. But before you add your favourite vape products to your shopping cart, here are a few things you might like to know first.

The Shipping Information

Many people purchase new vape products in NZ as soon as they run out. If you plan on taking the same approach when shopping online, it’s a good idea to check the shipping information provided by the company you’re shopping with to know when you can expect the courier van to pull up. 

Vapourium has a dedicated shipping guide outlining shipping prices, order processing times, available shipping options, and frequently asked questions related to shipping. Once you read through such information, you can be fully informed before making your purchasing decision. 

Returns and Warranties Policies 

The best vape product stockists online have detailed and transparent returns and warranties policies for your peace of mind. It can be worth reading through these before making your purchase so you understand what rights you have if a product doesn’t work as it should.

You can usually return defective or damaged products with proof of purchase within three months. You might also be able to make exchanges if you return your faulty or damaged product. If you’re unsure what your rights are or have a question related to returns and warranties, most reputable vape suppliers would be more than happy to discuss these with you. 

Vape Products Available Online

Perhaps one of the most important things you need to know before buying vape products online in NZ is what’s available. Can you purchase the same products you’d be able to buy in-store? Can you purchase vape juice as well as hardware and disposable vapes?

Most highly regarded vape stockists have most products you require for a satisfying vaping experience, such as: 

  • Vape kits
  • Pod kits
  • Tanks and RTAs
  • Replacement pods and coils
  • Batteries and accessories
  • Replacement glass
  • E-liquids 
  • Disposable vapes

You can typically find a search function on most vape store websites to search for what you’re looking for. If you need something in particular but can’t find it, you can contact the expert team to see if they stock it. If they don’t, they might be able to provide you with an alternative.


In a short three-month period in 2022, Kiwis fell victim to internet scams resulting in them losing $9 million. It can happen to the best of us, but it essentially means you need to shop online with care. Rather than believing a store is legitimate, take steps to ensure that it is. 

For example, most reputable vape stores have a dedicated ‘reviews’ section with genuine customer reviews. Take the time to read through these to see how satisfied other shoppers are with their experiences. The more positive reviews there are, the more confident you might feel in making your very first online vape purchase. 

Contact Information

If you’ve never purchased anything online, let alone vape products, it’s only natural to be overwhelmed. You might be unsure how the sales process works. You might even have questions about products you see for sale and whether they’ll be suitable for your needs.

Look for contact information before proceeding with your purchase. If you can contact a vape business by phone, email, direct mail, or even in person at a physical address, you might receive all the answers you need to proceed with your purchase confidently. 

Site Security 

The sad reality is that not every vape website you visit will be safe to navigate. While the business itself might be legitimate, the business owner or manager might not have invested time and money in online security measures to keep your personal information safe and secure. 

Before you start shopping, look for the padlock icon in the browser bar. This means the website has a secure connection, encryption, and a safety certificate for a safe shopping experience. If you visit a website without a padlock, you might find that your personal information, such as credit card details, is compromised. 

Shop for Vape Products Online With Confidence

Shopping online for vape products in NZ can be convenient. You don’t have to leave the comfort of your home, yet you can still enjoy your favourite vape products. They’re delivered directly to your door! 

However, don’t be afraid to do your homework before whipping out the credit card. Research these points above, and you might improve your chances of a safe, stress-free, and satisfying shopping experience. Happy vaping! 


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